Community Guidelines and terms of Service

At UDAA, our goal is to entertain and connect the world over the greatest human interest: relationships. We envision a community where ideas, interests, desires, and opinions are shared freely, allowing everyone to revel in the joy of a collective moment.

The following Community Guidelines were created to support that mission. If you come across any content or behaviors that violate these guidelines, we encourage you to report it to our Safety team. Together, we can create an environment where all users feel safe and welcome.

IDENTITY

Be yourself

We want to get to know the real you, so please represent yourself accurately. Impersonation on UDAA is prohibited — never pretend to be another individual or organization.

Do not:

  • Misrepresent your name, age, gender, or location
  • Impersonate a well-known public figure, private individual, or a fictional character
  • historical acts of violence or oppression

YOUTH SAFETY

Protect minors

UDAA is for adults 18 years and older. We maintain a zero-tolerance policy against any form of child sexual exploitation, sexualization, or abuse.

Do not:

  • Share any form of content that involves minors with sexually suggestive elements
  • Solicit, share, or distribute any materials that sexually exploit minors
  • of weapons

In addition to the above terms of use, please read the terms of service listed below carefully as they constitute a legally binding agreement ("Agreement") between you as user ("you") and S2 CONNECT AI LTD, a company incorporated in London under company number 15792062 and located at 39 Atlantis Avenue, London, England, E16 2UD. S2 CONNECT AI LTD which is referred to in this Agreement as "UDAA", "we", "us" or "our". Please take the time to read them carefully.

FOR USERS IN THE U.S. (i) THESE TERMS INCLUDE AN AGREEMENT TO MANDATORY ARBITRATION, WHICH MEANS THAT YOU AGREE TO SUBMIT ANY DISPUTE RELATED TO THE APP OR SERVICES TO BINDING INDIVIDUAL ARBITRATION RATHER THAN PROCEEDING IN COURT; AND (ii) THESE TERMS ALSO INCLUDE A CLASS ACTION WAIVER, WHICH MEANS THAT YOU AGREE TO PROCEED WITH ANY DISPUTE INDIVIDUALLY AND NOT AS PART OF A CLASS ACTION, AND JURY WAIVER.

MORE INFORMATION ABOUT MANDATORY ARBITRATION, CLASS ACTION WAIVER, AND JURY WAIVER CAN BE FOUND IN THE ARBITRATION AGREEMENT AND CLASS ACTION WAIVER SECTIONS AT 19 BELOW.

This Agreement applies to and governs your access to and use of (i) the UDAA app, which is currently available on iOS and Android devices at www.udaa.ai (the "App"), (ii) the udaa.ai domain and all corresponding subdomains, webpages and websites associated with the foregoing URL (the "Site"); and (iii) any other content, applications, features, products and services offered by us that refer to this Agreement (collectively, and together with the App and the Site, the "Services"). This Agreement applies whether you are accessing the Services via a personal computer, a browser, a wireless or mobile device or any other technology or device (each, a "Device"). This Agreement does not cover other services, platforms, applications, websites or any corresponding content, features, promotions or activities made available by any other company, person or entity, unless specifically stated.

By accessing or using the Services (including without creating a User Account) or by downloading the App, you understand, acknowledge and agree that (a) you have read and agree to be legally bound by this Agreement and (b) you are of legal age to form a binding contract with UDAA (or if you are below that age in the country where you reside, but at least 18 years old: you have obtained your parent, guardian or legal representative’s consent to you signing up to UDAA, and they have assisted you in completing the registration process). You acknowledge that we will treat your access to or use of the Services as acceptance of the Agreement from this point going forward.

Your use of, and participation in, certain Services may be subject to, and you will comply with, additional terms (e.g., software licenses, privacy policies, program terms, etc.) ("Additional Terms"), and such Additional Terms will either be listed in this Agreement made available on the Services or provided to you in connection with your use of or access to the same. We may also distribute guidelines for user conduct ("Community Guidelines"), documentation related to user support or similar materials ("User Documentation") via the Services; your use of the Services is subject to, and you agree to comply with, the User Documentation. The User Documentation and the Additional Terms are hereby incorporated into this Agreement by reference as though fully set out in this Agreement. A breach of the User Documentation or the Additional Terms constitutes a breach of this Agreement, so please read them carefully. To the extent that there is a conflict or inconsistency between this Agreement and the User Documentation, this Agreement will govern. To the extent that there is a conflict or inconsistency between this Agreement and the Additional Terms, the Additional Terms will govern.

IF YOU DO NOT AGREE TO BE FULLY BOUND BY THESE TERMS, PLEASE DO NOT USE THE APP, SITE, OR SERVICES.

Term.

This Agreement will remain in full force and effect while you access or use the Services. You may terminate your use of or registration for the Services at any time by closing your User Account (as defined at Section 4.1 below) in accordance with our then-applicable requirements. It is possible to restore your account for up to 30 days, if you change your mind about closing it or if it was wrongfully closed. To the fullest extent permitted by applicable law, UDAA may suspend or terminate your use of or registration for, or modify your access to, the Services at any time in whole or in part without liability or obligation to you or any third-party, if we determine in our sole discretion that you have materially or repeatedly breached this Agreement, if we determine in our sole discretion that your use of the Services or User Content you create breaches any part of this Agreement (including the Community Guidelines), if we reasonably believe there has been conduct which creates liability for us, if we are required to by applicable law or to comply with a court order, if your User Account becomes inactive for a period of 180 days, or if we decide to stop providing the Services. In the event of any suspension or termination, you must stop all use of the Services (including refraining from creating a new User Account); and to the extent permitted by applicable law you will still be bound by your obligations under this Agreement (including, but not limited to, any Additional Terms), such as any indemnifications, warranties, grants and limitations of liability (if applicable). Further, if UDAA terminates your use of or registration to the Services because you have breached this Agreement, you will not be entitled to a refund of any unused portion of any fees, payments or other consideration.

Modifications.

From time to time, we may amend this Agreement at our sole discretion. In addition to posting any amended Agreement publicly on the Services, we may also, to the extent required by applicable law, distribute amended terms directly to users. Your failure to terminate your User Account following any such amendment shall constitute your acceptance of the Agreement as amended. It is therefore important that you review this Agreement regularly to ensure you are updated as to any changes.

Age & Compliance.

Age Requirements

You must be at least 18 years of age in order to access the Services.

Evading Age Restrictions

If we reasonably suspect that you are underage, or that the age you have provided to us is inaccurate, we may suspend your access to any or all Services until your age has been confirmed to our satisfaction, at our sole discretion.

If we reasonably suspect that you are aged 18 or over and are trying to evade age restrictions in order to interact with Young Users, we may immediately suspend your access to any or all of the Services, and take such other measures as we consider appropriate in the circumstances to protect our Young Users, including, to the extent permitted by law, by reporting your activities to the relevant authorities and sharing your personal data with them with or without notification to you.

Compliance

By using the Services, you represent and warrant that (i) you are 18 years of age or older and acknowledge and agree that features, activities and other aspects of the Services or certain jurisdictions may be subject to heightened age or other eligibility requirements (e.g., purchases, contests, sweepstakes, promotions, rewards programs, etc.); (ii) your use of the Services does not violate any applicable law, rule or regulation; and (iii) you will make timely and satisfactory payment for any products or services purchased by you. You warrant that all data provided by you is true, correct and accurate. If you provide information that is untrue, inaccurate, not current or incomplete, or UDAA suspects that such information is untrue, inaccurate, not current or incomplete, UDAA has the right to suspend or terminate your registration (in whole or in part) and refuse any and all current or future use of the Services (or any portion thereof), in its sole discretion, and without liability or obligation to you.

User Registration; Responsibility for Account; Account Compliance.

User Registration.

In order to access and use some of the Services, we may require that you register for an account ("User Account") and validate your User Account using a verification code which will be sent to your mobile phone number using the available method of your choosing. Available delivery methods for verification codes depend on your mobile phone number’s location, and currently include either via voice call or SMS message in most markets. You should contact your wireless provider if you have any questions about your text plan or data plan, as SMS and data rates may apply. For all questions about the services provided by short code SMS, we recommend you consult our Privacy Policy, or you can send an email to info@udaa.ai. We will use this mobile phone number and the unique device identifier assigned to your device ("Device ID") to manage your access to your User Account (your mobile phone number and your Device ID together are your "User Credentials"). We may also request that you provide certain additional information as prompted by our user registration flow and related processes, including email address, name, age.

Responsibility for Account.

You may only have one User Account and are responsible for maintaining the strict confidentiality of your User Credentials, and you will be responsible and liable for any access to or use of the Services by you or any person or entity using your User Credentials or Device, whether or not such access or use has been authorized by you or on your behalf, and whether or not such person or entity is your employee or agent. It is therefore critical that you do not share your User Credentials with anyone. You agree to immediately notify UDAA of any unauthorized use of your User Credentials, User Account or Device, or any other breach of security, including, but not limited to, in the event your Device is lost or stolen. It is your sole responsibility to (i) control the dissemination and use of your User Credentials, User Account and Device; (ii) update, maintain and control access to your User Credentials, User Account and Device; and (iii) cancel your User Account on the Services if you no longer wish to use the Services. We reserve the right to deny access, use and registration privileges to anyone if we believe there is a question about the identity of the person trying to access any account or element of the Services. To the extent permitted by law, UDAA will not be responsible or liable for any loss or damage arising from your failure to comply with this Section 4 or any other provision of this Agreement.

Emails and Related Access and Communications.

In order to access and use the Services, you also expressly acknowledge, understand and agree that (i) you will be required to provide us with your email; (ii) we may use your email to send you and others messages and notifications (such as providing a verification code, text messages, etc.), including, without limitation, for the purposes of authenticating your identity, registering you, or providing you opportunities to participate in certain programs, initiatives, features and activities (including communication and publishing features within the Services (such as inviting a third party to participate in the Services, User Content, and for other purposes more fully described in this Agreement and the Privacy Policy . Such use of your email address will be subject to our Privacy Policy.

Notifications; Location-Based Features.

Notifications.

The Services may make use of push notifications and other forms of communications to provide alerts, notifications and other information and, as part of your use of the Services, you may be asked to accept or deny push notifications or other similar alerts depending upon your Device and its corresponding settings, parameters, features and functionalities. If you reject, deny or disable push notification or similar functionality, then you will not receive any push notifications and may not be provided with access to features and functionalities of the Services. If you accept push notification or similar functionality, push notifications will be automatically sent to you. If you no longer wish to receive push notifications on your Device from the Services, then you must disable the same by using the settings on your Device.

Location-Based Features.

The Services may require certain location data from you prior to your access, or on an on-going or continuous basis, in order to enable certain features of the Services (e.g., registration, determining and updating your city, searching contacts by city, showing you nearby users etc.) or to otherwise allow you to access certain content, products, services, information and other materials ("Location-Based Content"). In order to make Location-Based Content available to you, the Services will determine your location using one or more points of data, reference or information associated with, among other things, your Device (e.g., GPS, beacons, Bluetooth, device software, and other points of data etc.). If you have set your Device to disable location features or other location determining or assisting software, the Services may not be able to determine your location and you may not be able to use parts of the Services or access Location-Based Content. If you have enabled location features, then UDAA will automatically update the city location in your profile when you open the App in a new location. Please see our Privacy Policy for further information on how we use your location data.

Personal Information.

We respect your privacy and the use of your personal data. In the course of your use of the Services, you are required to provide certain personal or personalized information to us, which identifies or could reasonably be used to identify you (such information referred to in this Agreement as "Personal Data"). We process Personal Data in accordance with our Privacy Policy, which explains how we treat your Personal Data and protect your privacy when you use the Services. Please read our Privacy Policy prior to using the Services.

Proprietary Rights.

License.

As between you and UDAA, UDAA owns or is licensed, all right, title and interest in and to the Services and all content, materials and information contained or made available on, through or in connection therewith and all intellectual property rights related thereto ("Content"), it being understood that you or your licensors will own any User Content that you upload or transmit through the Services. We expressly reserve all rights arising out of or in connection with the App, Services, the Site and Content not expressly granted and use by you of the App, Services, the Site and Content for any purpose not expressly permitted by this Agreement is strictly prohibited.

Subject to your compliance with the terms and conditions of this Agreement, UDAA grants you a limited non-exclusive, non-transferable, non-sublicensable, revocable license to download, install and use a copy of the App on a single Device that you own or control and to run such copy of the App solely for your own personal purposes. Furthermore, with respect to any application accessed through or downloaded from the Apple App Store (an "App Store Sourced Application"), you will only use the App Store Sourced Application (i) on an Apple-branded product that runs the iOS (Apple's proprietary operating system) and (ii) as permitted by the "Usage Rules" set forth in the Apple App Store terms of service. You acknowledge and agree that this license granted to you will terminate upon any termination of your User Account.

Restrictions.

You must not alter, delete or conceal any copyright, trademark, service mark or other notices contained on the App or within Services, including, but not limited to, notices on any Content you transmit, download, display, print, stream or reproduce from the Services. Except as expressly authorized by UDAA or as set forth in Additional Terms (e.g., Services that allow for the use of embeddable or viral features, applications, etc.), you will not, nor will you allow any third-party (whether or not for your benefit or otherwise) to use any third party User Content other than in accordance with the User Content licenses, unless you have the express, prior written consent of the User Content owner(s).

Moreover, the scraping of the Services or any Content contained thereon and the use of web crawler, spidering or other automated means to access, copy, index, process or store any Content made available on or through the Services other than as expressly authorized by us in writing in advance is prohibited. You further agree to abide by exclusionary protocols (e.g., Robots.txt, Automated Content Access Protocol (ACAP), etc.) used in connection with the Services. You will not use bots or other automated methods to access the Services, add or download contacts, or to send or redirect messages.

Investigations.

UDAA reserves the right to investigate and take appropriate action, including legal action, against anyone who, as determined by UDAA in our sole discretion, violates, or is suspected of violating, this Agreement, including, but not limited to, reporting you to law enforcement authorities. Further, you acknowledge, consent and agree that UDAA may access, preserve and disclose your account and registration information and any other content or information, including, but not limited to User Content and Personal Data, if required to do so by law or a court order or if based on a good faith belief that such access, preservation or disclosure is reasonably necessary to ; (i) enforce this Agreement; (ii) respond to claims that any content or information violates the rights of any third-party; (iii) respond to your requests for customer or technical service; or (iv) protect the rights, property or personal safety of UDAA, users of the Services or any third-parties.

Export.

You may not use, export, import, or transfer the Services except as authorized under applicable laws including, but not limited to, those administered or enforced by the UK, the EU, the U.S. and/or the jurisdiction in which you obtained the App. In particular, but without limitation, the Services may not be exported or re-exported (i) into any U.S. embargoed countries; (ii) to any person on the U.S. Treasury Department's list of Specially Designated Nationals, the U.S. Department of Commerce's Denied Persons List or Entity List, Her Majesty's Treasury's consolidated list of financial sanctions targets, and/or the EU's consolidated list of persons, groups and entities subject to EU financial sanctions (collectively, "Sanctioned Persons"); or (iii) to any person owned or controlled by Sanctioned Persons. By using the Services, you represent and warrant that (a) you are not located in a country that is subject to a U.S. Government embargo, or that has been designated by the U.S. Government as a "terrorist supporting" country and (b) you are not a Sanctioned Person or owned or controlled by Sanctioned Persons.

User Created Content.

Exporting and Sharing Content

In certain circumstances, the Services may enable you to export elements of Content or User Content onto your Device (including by taking a screenshot, making an audio recording, or a screen recording) or onto another platform, such as Facebook, Instagram, Snapchat or TikTok (“Exported Content”). The term ‘Exported Content’ includes any Content or User Content which is captured or recorded by you using other recording technology or mechanisms onto devices or media other than the Device.

By incorporating any Exported Content or a portion thereof into any publication you make on any third party platform or medium, whether or not such content includes UDAA’s brand features (a “Post”), you hereby grant to UDAA the unqualified, unrestricted, unconditional, unlimited, worldwide, non-exclusive, irrevocable, perpetual, fully transferable (including sub-licensable) and royalty-free right, license, authorization and permission, in any form or format, on or through any media or medium and with any technology or devices now known or hereafter developed or discovered, in whole or in part, to host, cache, store, maintain, use, reproduce, distribute, display, exhibit, perform, publish, broadcast, transmit, modify, prepare derivative works of, adapt, reformat, translate, and otherwise exploit all or any portion of that Post (including its captions, tags, titles and metadata) on any other websites, channels, services, and other distribution platforms, whether currently existing or developed in the future, for any purpose whatsoever (including, but not limited to, for any promotional purposes) without accounting, notification, credit or other obligation to you, and the right to license and sub-license and authorize others to exercise any of the rights granted hereunder to UDAA, in our sole discretion. You also grant to UDAA an unrestricted, worldwide, royalty-free, and irrevocable right and license to use the name, likeness, and voice of anyone featured in your Posts, and warrant that you have obtained sufficient authorization to grant such license to UDAA.

Availability.

You acknowledge that UDAA licenses some or all of the Content under agreement from third-parties, and that UDAA may add, delete or disable Content, and add, delete, disable or modify some or all of the Services, at its sole election, and you acknowledge: (i) that you may no longer be able to use the Services to the same extent as prior to such change or discontinuation or at all and (ii) that, to the extent permitted by law, UDAA shall have no obligation or liability to you in such case. To the extent permitted by law: in no event shall UDAA be liable for the removal of or disabling of access to any Content, the Services, materials or any features or portions of the Services; and UDAA may impose limits on the use of or access to certain features or portions of the Content or the Services, in any case and without notice or liability to you. By way of example, and not limitation, not all users of the Services, depending upon the user's geographic location, equipment, Device, and other factors, will have access to all Content and Services.

Third Party Services and Content.

The appearance, availability, or your use of (i) URLs or hyperlinks referenced or included anywhere in connection with the Services or any other form of link or re-direction of your connection to, with or through the Services (e.g., webpages and related content accessed from within the Services) or (ii) any third-party websites, platforms, content, data, information, applications, goods, services or materials, including, but not limited to, Third-Party Platforms (collectively, "Third-Party Services") does not constitute an endorsement by, nor does it incur any obligation, responsibility or liability on the part of UDAA, its affiliates, or any of their respective successors and assigns, directors, officers, employees, representatives, agents, licensors, advertisers, suppliers, operators or service providers. We do not verify, endorse, or have any responsibility for Third Party Services and any third-party business practices (including, but not limited to, their privacy policies), whether the Services' or UDAA's logo or sponsorship identification is on the Third Party Services as part of a co-branding or promotional arrangement or otherwise. If any Third Party Services you interact with obtains or collects personal data from you, in no event shall we assume or have any responsibility or liability. Accordingly, we encourage you to be aware when you leave the Services and to read the terms and conditions and privacy policy of each Third Party Service you use.

U.S. Users - Indemnity.

This Section 14 only applies if you are in the U.S.:

You agree to defend, indemnify and hold UDAA and its affiliates, and their respective successors and assigns, directors, officers, employees, representatives, agents, licensors, suppliers and service providers harmless from any and all claims, liabilities, damages, losses, costs and expenses (including reasonable attorneys' fees) (collectively, "Claims"), arising in any way out of or in connection with your breach or violation this Agreement. UDAA reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, and in such case, you agree to cooperate with UDAA's defense of such Claim.

Disclaimers; Limitation of Liability.

The following Sections 15.1 to 15.4 (inclusive) only apply if you are in the U.S.:

Generally.

THE SERVICES, AND ALL CONTENT, PRODUCTS, SERVICES AND USER CONTENT MADE AVAILABLE ON, THROUGH OR IN CONNECTION THEREWITH, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATION, WARRANTY OR CONDITION OF ANY KIND, EXPRESS OR IMPLIED, OR ANY GUARANTY OR ASSURANCE THE SERVICES WILL BE AVAILABLE FOR USE, OR THAT ANY PRODUCTS, FEATURES, FUNCTIONS, SERVICES OR OPERATIONS WILL BE AVAILABLE OR PERFORM AS DESCRIBED. ALL IMPLIED REPRESENTATIONS, WARRANTIES AND CONDITIONS RELATING TO THE SERVICES, THE SITE AND THE APP, AND ALL CONTENT, PRODUCTS, SERVICES AND USER CONTENT, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT ARE HEREBY DISCLAIMED.

Without limiting the foregoing, we are not responsible or liable for any malicious code, delays, inaccuracies, errors, or omissions arising out of your use of the Services. You understand, acknowledge and agree that you are assuming the entire risk as to the quality, accuracy, performance, timeliness, adequacy, completeness, correctness, authenticity, security and validity of any and all features and functions of the Services, including, but not limited to, User Content and Content associated with your use of the Services. In addition, you are responsible for your own internet connection.

SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES OR THE DISCLAIMER OF CERTAIN WARRANTIES SO THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS IN THIS SECTION AND ELSEWHERE IN THESE TERMS MAY NOT APPLY TO YOU. THE LIMITATIONS, EXCLUSIONS AND DISCLAIMERS IN THIS SECTION AND ELSEWHERE IN THESE TERMS APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW.

Third-Party Products and Services.

WE ARE NOT RESPONSIBLE AND HAVE NO LIABILITY WHATSOEVER FOR GOODS OR SERVICES YOU OBTAIN THROUGH THIRD-PARTY SERVICE PROVIDERS OR THIRD-PARTY WEBSITES, WEBPAGES, APPLICATIONS AND PLATFORMS (EVEN IF ACCESSED OR PURCHASED WITHIN, THROUGH OR IN CONNECTION WITH THE SERVICES), AND ANY SUCH PURCHASES ARE SUBJECT TO THEIR RESPECTIVE TERMS AND CONDITIONS OF USE. YOU ACKNOWLEDGE AND AGREE THAT PRODUCT OR SERVICE SPECIFICATIONS AND OTHER INFORMATION HAVE EITHER BEEN PROVIDED BY THE APPLICABLE THIRD-PARTY VENDORS OR COLLECTED FROM PUBLICLY AVAILABLE SOURCES AND WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES AS TO THE ACCURACY OR RELIABILITY OF ANY SUCH INFORMATION. ACCORDINGLY, WE ENCOURAGE YOU TO MAKE WHATEVER INVESTIGATION YOU FEEL NECESSARY OR APPROPRIATE BEFORE PROCEEDING WITH ANY TRANSACTION WITH ANY OF THESE THIRD PARTIES AS SAME IS CONDUCTED AT YOUR SOLE RISK. FURTHER, WE DO NOT MAKE ANY REPRESENTATIONS OR WARRANTIES AS TO THE SECURITY OF ANY INFORMATION (INCLUDING, BUT NOT LIMITED TO, CREDIT CARD AND OTHER PERSONAL DATA) YOU MIGHT BE REQUESTED TO GIVE ANY SUCH THIRD-PARTY, AND YOU IRREVOCABLY WAIVE ANY CLAIM AGAINST US OR OUR AFFILIATES WITH RESPECT TO ANY SUCH TRANSACTION. WE ARE NOT RESPONSIBLE FOR ASSISTING YOU IN CORRECTING ANY PROBLEM YOU MAY EXPERIENCE WITH GOODS AND SERVICES PURCHASED THROUGH A THIRD-PARTY SERVICE PROVIDER, EVEN IF THE GOODS OR SERVICES ARE ACCESSED WITHIN, THROUGH OR IN CONNECTION WITH THE SERVICES. WE CANNOT ENSURE THAT YOU WILL BE SATISFIED WITH ANY PRODUCTS OR SERVICES THAT YOU PURCHASE FROM ANY THIRD-PARTY OPERATIONAL SERVICE PROVIDER AS THOSE ARE OWNED AND OPERATED BY INDEPENDENT ENTITIES. IN SOME CASES, YOU MAY BE REQUIRED TO DIRECT CUSTOMER SERVICE ISSUES RELATED TO GOODS OR SERVICES TO THE RELEVANT THIRD-PARTY OPERATIONAL SERVICE PROVIDER.

No Warranty of Timeliness or Availability.

You further understand and acknowledge the capacity of the Services, in the aggregate and for each user, is limited. Consequently, some messages and transmissions, including, but not limited to, User Content, may not be processed in a timely fashion or at all, and some features or functions may be restricted or delayed or become completely inoperable. As a result, you acknowledge and agree that UDAA assumes no liability, responsibility or obligation to transmit, process, store, receive or deliver transactions or User Content or for any failure or delay associated with any User Content and you are hereby expressly advised not to rely upon the timeliness or performance of the Services for any transactions or User Content.

The following sections 15.4 to 15.5 (inclusive) only apply if you are outside the U.S.:

Liability.

We are responsible to you for foreseeable loss and damage caused by us. If we fail to comply with this Agreement, we are responsible for loss or damage you suffer that is a foreseeable result of our breaching this Agreement or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time you accepted this Agreement, both we and you knew it might happen.

When we are liable for damage to your property. If defective digital content that we have supplied damages a device or digital content belonging to you, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.

We are not liable for business losses. If you use the Services for any commercial, business or resale purpose we will have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

Limitations to the App and the Services.

Although we make reasonable efforts to update the information provided by the App and the Services, we make no representations, warranties or guarantees, whether express or implied, that such information is accurate, complete or up-to-date.

Please back-up content and data used with the Services. We recommend that you back up any content and data used in connection with the Services, to protect yourself in case of problems with the App or the Services.

The App and the Services have not been developed to meet your individual requirements. Please check that the facilities and functions of the App and the Services (as described on the Site, the relevant app store and in the User Documentation) meet your requirements.

We are not responsible for events outside our control. If our provision of the Services or support for the App or the Services is delayed by an event outside our control we will take reasonable steps to minimise the effect of the delay. We will not be liable for delays caused by the event but if there is a risk of substantial delay, you may terminate your use of or registration for the Services and, to the extent you have purchased any Fee-Based Services, contact us to receive a refund for any Services you have paid for but not received.

Customer Support; Governing Law; Dispute Resolution.

Support

You can report disputes regarding other users, report inappropriate behaviour in breach of the Community Guidelines or complain about User Content by contacting us. For assistance, please contact: info@udaa.ai.

Governing Law.

This Agreement and any dispute or claim arising out of or in connection with it or its subject matter (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of England & Wales.

Dispute Resolution.

If we cannot resolve your dispute through our customer service channels, the following applies depending on where you usually live:

  1. U.S. Users - Arbitration Agreement; Class Action and Jury Waiver

    If you usually live in the U.S., final and binding arbitration on an individual basis shall be the sole and exclusive forum and remedy for any and all disputes and claims that cannot be resolved informally and that relate in any way to or arise out of the App, Services or this Agreement. Notwithstanding the foregoing, this arbitration agreement does not (a) govern any claim by UDAA for infringement of its intellectual property or access to the Services that is unauthorized or exceeds authorization granted in this Agreement or (b) bar you from making use of applicable small claims court procedures in appropriate cases. The parties hereto acknowledge and agree that the Federal Arbitration Act and federal arbitration law apply to arbitrations under this Agreement (despite any other choice of law provision).

    Arbitration under his Agreement shall be conducted by the American Arbitration Association (the "AAA"). For claims of less than or equal to $75,000 (exclusive of attorney's fees, costs, and alleged punitive damages or penalties), the AAA's Consumer Arbitration Rules will apply; for claims over $75,000, the AAA's Commercial Arbitration Rules will apply. The AAA rules are available at https://www.adr.org. Any Notice of Arbitration should be mailed to us at the following address: info@udaa.ai.

    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, ARBITRATION SHALL PROCEED SOLELY ON AN INDIVIDUAL BASIS WITHOUT THE RIGHT FOR ANY DISPUTES TO BE ARBITRATED ON A CLASS ACTION BASIS OR ON BASES INVOLVING CLAIMS BROUGHT IN A PURPORTED REPRESENTATIVE CAPACITY ON BEHALF OF OTHERS.

    Disputes may not be joined or consolidated unless agreed to in writing by all parties. No arbitration award or decision will have any preclusive effect as to issues or claims in any dispute with anyone who is not a named party to the arbitration.

    In the event that this CLASS ACTION WAIVER is deemed unenforceable, then any putative class action may only proceed in a court of competent jurisdiction without a jury and not in arbitration.

    By agreeing to arbitration, the parties understand and agree that they are waiving their rights to maintain other available resolution processes, such as a court action or administrative proceeding, to settle their disputes. The rules in arbitration are different. There is no judge or jury, and review of an arbitrator's decision is very limited. WE BOTH FURTHER AGREE THAT, WHETHER A CLAIM WILL BE RESOLVED IN ARBITRATION OR IN COURT, THE PARTIES BOTH WAIVE ANY RIGHT TO A JURY TRIAL INVOLVING ANY CLAIMS OR DISPUTES.

    However, to the extent permitted by law, no action arising out of this Agreement or your use of the Services, regardless of form or the basis of the claim, may be brought by you more than one year after the cause of action has arisen (or if multiple causes, from the date the first such cause arose).

  2. Users outside the U.S. - Legal Proceedings; Arbitration

    If you usually live outside the U.S. and you are a consumer, you may bring legal proceedings in your local courts or in the courts of England.

    In addition, if you are a consumer and live in the European Economic Area, you may also submit your dispute for online resolution to the European Commission Online Dispute Resolution platform.

    Otherwise, unless you are a non-consumer living in Russia, the courts of England shall have exclusive jurisdiction to settle any dispute or claim (including non-contractual disputes or claims) arising out of or in connection with these rules or their subject matter or formation.

    If you are a non-consumer living in Russia, all disputes arising out of or in connection with these rules or their subject matter or formation shall be finally settled under the Rules of Arbitration of the International Chamber of Commerce in accordance with the said Rules. The number of arbitrator(s) shall be one. The language of arbitration shall be English. The place of arbitration shall be London, UK. The parties agree, pursuant to Article 30(2)(b) of the Rules of Arbitration of the International Chamber of Commerce, that the Expedited Procedure Rules shall apply, provided the amount in dispute does not exceed GBP £100,000 at the time of the communication referred to in Article 1(3) of the Expedited Procedure Rules.

Digital Millennium Copyright Act.

Reporting Claims of Copyright Infringement

If you are based in the US and are a copyright owner or an agent thereof and believe that any content on the Services infringes upon your copyrights, you may submit a notification pursuant to the Digital Millennium Copyright Act ("DMCA") by providing our specialist with the following information in writing to the email address info@udaa.ai (for more information, see section 17 U.S.C. 512(c)(3) for further details):

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed
  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works on the Services are covered by a single notification, a representative list of such works on the Services
  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed and information reasonably sufficient to permit us to locate the material (including a URL generated using the ‘Share’ function in the Services)
  4. Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if applicable, email address
  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent or the law
  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed

Counter-Notification

If you believe that any content you posted using the Services was removed pursuant to this Section 20 by mistake or misidentification, you may file a counter notification with us (a "Counter Notice") by submitting written notification to our specialist designated above. Pursuant to the DMCA, the Counter Notice must include substantially the following:

  1. Your physical or electronic signature.
  2. An identification of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access disabled.
  3. Adequate information by which we can contact you (including your name, postal address, telephone number, and, if available, email address).
  4. A statement under penalty of perjury by you that you have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled.
  5. A statement that you will consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or if you reside outside the United States for any judicial district in which the Website may be found) and that you will accept service from the person (or an agent of that person) who provided the Services with the complaint at issue.

The DMCA allows us to restore the removed content if the party filing the original DMCA Notice does not file a court action against you within ten business days of receiving the copy of your Counter Notice.

Miscellaneous.

Final Agreement; Severability; Survival; Waiver; Third Party Rights.

To the extent permitted by law, this Agreement and any applicable Additional Terms contain the entire understanding and agreement between you and UDAA concerning the Services and supersede any and all prior or inconsistent understandings relating to the Services and your use thereof. This Agreement cannot be changed or terminated orally. If any provision of this Agreement is held to be illegal, invalid or unenforceable, this will not affect any other provisions and this Agreement will be deemed amended to the extent necessary to make it legal, valid and enforceable to the fullest extent permitted under applicable laws. Any provision which must survive in order to allow us to enforce its meaning will survive the termination of this Agreement. The failure of UDAA to exercise or enforce any right or provision of this Agreement will not operate as a waiver of such right or provision so if we do not insist immediately that you do anything you are required to do under this Agreement, or if we delay in taking steps against you in respect of you breaching this Agreement, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date. Nothing in the Agreement shall confer or purport to confer on any other party, any benefit or the right to enforce any term of the Agreement (whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise).

Languages.

This Agreement is written in English. Any translated version is provided solely for your convenience. To the extent any translated version of this Agreement conflicts with the English version, the English version controls.

Notice.

Where we require that you provide an email address, you are responsible for providing us with your most current email address. In the event that the last email address you provided to us is not valid, or for any reason is not capable of delivering to you any notices under this Agreement, our "sent" email containing such notice will nonetheless constitute effective notice. You may give notice to UDAA at the following address: info@udaa.ai. Such notice shall be deemed given when received by us at the above address.

Assignment.

This Agreement, and any rights, licenses and privileges granted in it, may not be transferred or assigned by you, but may be freely assigned or transferred by UDAA without restriction, notice or other obligation to you. If you are unhappy with such transfer by UDAA, you may terminate your use of or registration for the Services by closing your User Account in accordance with our then-applicable requirements.